Privacy policy
Last updated: August 2026
This Privacy Policy describes how TieBowTie ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from tiebowtie.com (the "Site").
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we collect information about the pages you view, the websites or search terms that referred you, and how you interact with the Site.
We refer to this automatically-collected information as "Device Information."
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
How We Use Your Information
We use the Order Information to:
- Fulfil orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)
- Communicate with you
- Screen orders for potential risk or fraud
- Provide information or advertising relating to our products or services, in line with the preferences you have shared with us
We use the Device Information to help us screen for potential risk and fraud, and to improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site).
Sharing Your Information
We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy. We also use shipping partners (such as FedEx, Blue Dart, Delhivery, Shiprocket, and India Post) to deliver your orders, and payment processors to securely handle transactions.
We do not sell your personal information to third parties.
Where We Ship From & Data Handling
Please note that our fulfilment operations currently run out of India, with plans to establish local fulfilment in Edmonton, Alberta, Canada. Order data (such as shipping details) may be processed in either location depending on where an order is fulfilled at the time.
Cookies
We use cookies to maintain your cart, remember your preferences, and understand how you interact with the Site. You can choose to disable cookies through your browser settings; however, this may affect your experience using the Site.
Your Rights
If you are a resident of certain regions (such as the European Economic Area or Canada), you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at help@tiebowtie.com or +1-306-501-4186.